UPDATE: May 1, 2020
The Brodhead Creek Regional Authority Administration offices will be open for limited hours beginning on May 1, 2020. Billing staff will be available to accept payments by phone and the drive-through window will be open from 10:00 a.m. to 3:00 p.m., Monday through Friday. Limited operations for our essential personnel continue to be in place. Essential teams from our Water and Wastewater Treatment Plants and Distribution Crew will be reporting with limited personnel and hours to keep essential functions running to provide water service to our customers.
For emergencies please call Monroe County Control Center at 570-992-9911.
For non-emergency administrative issues please call our main office number at 570-421-3232. If you call after hours, please leave a message and someone will return your call.
For Water Treatment Plant issues please call our WTP office at 570-421-0998 and leave a message and an operator will return your call.
Brodhead Creek Regional Authority is actively monitoring the Covid-19 pandemic. The Environmental Protection agency has released a statement:
“There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual.
EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. Coronavirus, which causes COVID-19, is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective. EPA is coordinating with our federal partners, including the Centers for Disease Control and Prevention (CDC), and will continue to provide technical assistance and support, as appropriate.”
BCRA will continue to evaluate and determine additional action needed as new information becomes available. We are taking precautions to protect the health of our workforce given the necessity of the services we provide.
BCRA has suspended water shutoffs and service calls for customers until further notice but will be available through virtual assistance.
BCRA has suspended water shutoffs and service calls for customers until further notice, but will be available through virtual assistance. Beginning March 16th, our walk-in office will be closed to customers, customers may use the drive-up window or call our main office at 570-421-3232.
BCRA is closing the monthly board meetings to the public but will provide access to video or teleconference.
Please check back frequently for updates. BCRA is committed to service our customers.